Privacy Policy

Effective Date: January 19th, 2026

Mitchell Home ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [mitchellhome.com] or engage with our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Request a home valuation or market analysis

  • Sign up for property alerts or newsletters

  • Contact us via email, phone, or contact forms

  • Schedule a consultation or property showing

  • Submit testimonials or reviews

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property address (for valuations or inquiries)

  • Information about your home buying or selling preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • Date and time of visit

We collect this information through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services

  • Provide property valuations and market analyses

  • Send property listings that match your criteria

  • Communicate with you about our services

  • Send newsletters, marketing communications, and updates (with your consent)

  • Improve our website and user experience

  • Analyze website traffic and usage patterns

  • Comply with legal obligations

  • Protect against fraudulent or illegal activity

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as:

  • Email service providers

  • Website hosting and analytics providers

  • CRM and database management systems

  • Marketing and advertising platforms

MLS and Real Estate Databases: If you engage our services to buy or sell property, we may share relevant information with Multiple Listing Services (MLS), real estate databases, and other agents as necessary to complete transactions.

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers: If Mitchell Home is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when you provide explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Understand how you use our website

  • Deliver relevant content and advertisements

  • Analyze website performance

You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, including property listing platforms, social media, and partner services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Data Security & Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Opt-Out: Opt out of receiving marketing communications from us

  • Data Portability: Request a copy of your information in a structured, commonly used format

  • Withdraw Consent: Withdraw consent for processing where we rely on consent as the legal basis

To exercise these rights, please contact us using the information provided below.

Opt-Out of Marketing Communications: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and disclose

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (Note: We do not sell personal information)

  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [insert contact information].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.